Frequently asked questions

What is your refund policy?

Registrants who cancel by December 31, 2023 will receive a refund of 95% of the amount paid, not including processing fees. On or after January 1, 2024, refunds are granted for instances of bona fide emergencies, and the amount of the refund may vary. Please do not abuse this provision. Thank you!

Can I volunteer?

Volunteers! Whether you’re local or live across the sea, we’d love to have your help with set-up, tear-down, driving to/from the airport, or other tasks that help Superstars to run smoothly. It’s a great way to connect with other Tribe members and give back. We appreciate your help!

Do you offer discounts?

We have discounts for students and members of the military.  We also offer a number of scholarships each year for new members. Registration for the scholarships usually opens in September.

Where will Superstars be Held and Where can I stay?

We will be in beautiful Colorado Springs, CO at: The Antlers, A Wyndham Hotel
4 S Cascade Ave, Colorado Springs, CO 80903 US. To take advantage of our special conference rate, look for a link coming soon.

How can I upgrade my registration?

You can log into the registration page at any time and upgrade your registration from there.You can add events, like the VIP dinner or eggs benedict breakfast, as long as there are spaces available.